CITY OF MARYLAND HEIGHTS

POSITION DESCRIPTION

CLASS TITLE: Aquatics Specialist                                                  EXEMPTION STATUS: Non-Exempt

DEPARTMENT: Parks and Recreation                                                     GRADE NUMBER: NE5

GENERAL PURPOSE

The Aquatics Specialist supports the daily operations, programming, and safety of the Maryland Heights Community Center Indoor Pool and Aquaport. This position assists in implementing aquatic programs, including swimming lessons and special events, supervises part-time and seasonal aquatic staff, ensures compliance with safety regulations, and provides a high level of customer service to meet the needs of the community.

SUPERVISION RECEIVED

Works under the general supervision of the Aquatics Supervisor.

SUPERVISION EXERCISED

Provides supervision, training, and evaluation of part-time aquatics staff. May act as pool manager for the Maryland Heights Community Center and Aquaport.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assists with the development, planning, and supervision of recreation programs and special events in aquatics for the Maryland Heights Community Center Indoor Pool and Aquaport.

Assists with payroll, hiring process, staff discipline/incentive, and evaluation records for aquatic employees.

Provides leadership, coaching, and oversight of part-time and seasonal aquatic staff, including pool managers, head guards, lifeguards, slide attendants, and Aquaport front desk and concessions attendants.

Along with the Aquatics Supervisor, trains all aquatic staff and maintains regular in-services/orientations.

Assists with proper maintenance of the Indoor Pool and Aquaport.

Responds to patron inquiries, concerns, and complaints in a professional and timely manner.

Handles grievances and/or discipline cases involving pool patrons and staff. Reports serious cases to the Aquatics Supervisor and Recreation Facilities Superintendent.

Plans, schedules, organizes, implements, and supervises other aquatic programs and activities based on the needs of the community.

Supports budget tracking, supply ordering, and vendor communication.

Assists in preparing, coordinating, and disseminating all recreation publications, including seasonal brochures and flyers for Aquatics.

May be required to act in a lifeguard or swim instructor capacity at times as needed.

Responds to aquatic facility emergencies and provides first aid, CPR, and rescue care when needed in accordance with training and established procedures.

Assists in documenting incidents and implementing follow-up action.

Performs other duties as assigned.

PERIPHERAL DUTIES

Promotes a positive image of the Parks and Recreation Department while ensuring excellent customer service at all times.

Provides administrative support for Parks and Recreation staff and leadership. 

Overall knowledge of the city and what is happening throughout the city.

MINIMUM QUALIFICATIONS

Education and Experience:

Bachelor’s degree in recreation or a related field.

One year of related aquatic or recreation experience required.

Years of related work experience can substitute for the education requirement.

Prior supervisory experience desired.

Valid driver’s license required.

Necessary Knowledge and Skills:

Possess a valid StarGuard ELITE Lifeguard Instructor certification (or obtain within 6 months of hire)

Possess a valid Certified Pool/Spa Operator certification or Aquatic Facility Operator certification (or obtain within 12 months of hire)

Knowledge of the Americans with Disabilities Act as it relates to inclusion of individuals with disabilities in community recreation activities and aquatics.

Knowledge of local, state, and federal guidelines that relate to pool operations and chemistry.

Ability to organize and supervise seasonal and part-time employees.

Ability to establish and maintain effective working relationships with departmental staff, interdepartmental staff, community organizations, and the public.

Ability to learn RecTrac recreation management software along with other computer software programs.

Pleasant phone manners and excellent communication skills.

Must be proficient with and have intermediate knowledge of word-processing, spreadsheet, presentation, and email software. Ability to communicate effectively, both verbally and in writing;

Must be able to work in a fast-paced environment, multitask, be detail-oriented, have high energy, and have excellent organizational and prioritization skills.

Ability to work independently and make responsible decisions.

Ability to use good judgment and think quickly and rationally in difficult or stressful situations;

Ability to think strategically and critically.

Ability to work irregular hours and assume added responsibilities as needed.

Regular attendance is an essential job duty.

SPECIAL REQUIREMENTS:

Must be at least 18 years old.

St. Louis County background check.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk or hear; the employee is regularly required to use hands to manipulate or operate objects, tools, or controls; and reach with hands and arms. The employee is required to stand, walk, climb, or balance; stoop, kneel, crouch, or crawl. 

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include vision, color vision, and the ability to focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate to loud.

SELECTION GUIDELINES

Applications are accepted through the Parks and Recreation Department, and the individual is hired according to work specifications.

APPLY HERE: https://www.marylandheights.com/job_detail_T44_R369.php