Sports Park Coordinator
O'Fallon (IL) Parks & Recreation

POSITION SUMMARY: The Sports Park Coordinator serves as an operational and cultural leader at O’Fallon Family Sports Park. This position oversees daily facility and concession operations while mentoring and developing a predominantly youth and young-adult workforce. The Coordinator ensures efficient, high-quality park operations during tournaments, leagues, rentals, and special events, while fostering a positive, accountable, and professional team environment. This role models strong leadership, communication, and sound decision-making, and contributes to the long-term growth and success of the Sports Park. 

TEAM DEVELOPMENT & CULTURE LEADERSHIP 
Serve as a mentor and role model for a predominantly youth and young-adult workforce, supporting personal growth, confidence, and professionalism in the workplace. Foster a positive, respectful, and inclusive work environment where staff feel supported, valued, and motivated to succeed. Build trust and open communication with staff through approachability, consistency, and active listening. Reinforce shared team values such as accountability, teamwork, communication, and mutual respect Provide clear expectations and real-time coaching to help staff improve performance and customer service. Address challenges or conflicts constructively, focusing on learning, accountability, and solutions. Encourage teamwork and collaboration while maintaining a fun, engaging, and professional atmosphere. Support staff development by helping young employees learn responsibility, time management, and workplace communication skills. 

ESSENTIAL POSITION DUTIES & RESPONSIBILITIES 
Oversee daily concession and facility operations during leagues, tournaments, rentals, and special events. Support scheduling coordination. Monitor staffing levels to ensure efficient operations during high-volume periods. Identify operational improvements and recommend solutions to enhance guest experience and revenue performance. Mentor, coach, and support part-time staff. Provide clear expectations, constructive feedback, and encouragement to staff in real time. Promote a fun, engaging, and team-oriented atmosphere while maintaining operational standards. Work collaboratively and communicates effectively with other park and recreation staff. 

KNOWLEDGE, SKILLS AND ABILITIES 
Strong interpersonal skills with the ability to connect with, mentor, and motivate young staff members. Ability to build trust, communicate expectations clearly, and provide constructive feedback. Ability to lead through influence, example, and relationship-building rather than authority alone. Demonstrated ability to support team accountability while maintaining positive working relationships. Strong communication skills, including the ability to listen actively and address concerns professionally. Ability to balance operational responsibilities with people-focused leadership. Ability to create a positive, engaging work environment that staff look forward to being part of. Knowledge of sports programming and athletic facility operations, specifically adult softball. 

FOOD SAFETY & COMPLIANCE 
Knowledge of safe food handling, sanitation, and cleanliness standards within concession or food-service environments. Ability to consistently enforce food safety procedures and operational standards. Ability to complete City-provided Food Safety training and apply practices daily. Ability to monitor concession operations to ensure compliance with food safety and health guidelines. 

PROFESSIONALISM & JUDGMENT 
Demonstrates sound judgment, accountability, and professionalism in daily decision-making. Ability and willingness to enforce park rules, policies, and safety standards consistently and fairly. Demonstrates reliability, independence, and a strong sense of responsibility. Ability to communicate professionally with tournament directors, coaches, referees, umpires, and guests, especially when de-escalating situations. 

PHYSICAL REQUIREMENTS 
Ability to perform physical activities such as standing and walking for extended periods, as well as frequent bending, crouching, stooping, stretching, and reaching. Most work is accomplished in an outdoor environment, subject to weather fluctuations (wide range of temperatures and inclement conditions). Ability to lift and carry up to 70 pounds unassisted. 

MINIMUM QUALIFICATIONS EDUCATION, EXPERIENCE, CERTIFICATIONS AND LICENSES 
Required to work weekends, nights, holidays, and special events Bachelor’s degree in Parks & Recreation, Sports Management, Hospitality Management, Business Administration, or related field or minimum of 3–5 years of progressively responsible experience in athletic facility operations, parks & recreation, food service management, event operations, or related field. Minimum of 2 years of experience supervising part-time, seasonal, or youth staff Experience with inventory control, cost tracking, or revenue management Experience coordinating athletic facilities, tournaments, leagues, rentals, or multi-field scheduling Experience overseeing concession or food service operations, including point-of-sale systems. Demonstrated ability to lead staff, manage performance expectations, and maintain accountability Strong organizational, communication, and time-management skills in a fast-paced environment. Ability to make independent operational decisions during high-volume events Proficiency in Microsoft 365. Valid driver’s license. 

PREFERRED QUALIFICATIONS 
3+ years of experience in athletic facility or sports complex operations. Experience in inventory control and cost management. Experience managing conflict resolution with coaches, parents, officials, and youth athletes. Demonstrated ability to contribute to program growth, sponsorship coordination, or operational improvements CPR/AED & First Aid certification (or ability to obtain within 90 days) ServSafe Food Protection Manager certification (or ability to obtain within 90 days). 

FLSA STATUS: Non-Exempt 

HOURLY RATE: $20-$21/hr 

BENEFITS: Health/Dental/Vision Insurance Illinois Municipal Retirement Fund (Pension) Vacation/Sick/Personal Holiday AD/D Insurance Life Insurance Employee Assistance Program (EAP) Health Savings Account (HSA)

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