Description

Join fellow MPRA Members for our newest series of moderator-led roundtable discussions, designed to foster deeper connections within their field! Enhance your network and collaborate with like-minded professionals.

The January 22 Member Connect will focus on customer service. We hope to discuss difficult patrons, building rapport, exceeding expectations, setting expectations, collecting feedback, and more! 

This event is free to MPRA members. To help build your network, members in attendance will receive the contact information of others participating in this call. 

Please come ready to ask and answer questions. This is a roundtable discussion. You, as the attendees, will guide the conversation and provide the resources.